Shipping and Returns

U.S. Shipping

We offer fast, affordable shipping on all orders. Most orders will be shipped within 24 hours, and transit time, although location-dependent, is typically between 2-4 business days.

  • Free Shipping on orders over $99
  • Flat Rate shipping ($6.99) for orders less than $99

For additional questions, please email us at support{at}familyherbalco.com.

International Shipping

Unfortunately, at this time, we do not offer international shipping.

Return Policy

We want to make sure you are absolutely happy with the products you receive from us. If you are not completely satisfied with your Family Herbal Co. purchase, we offer you a 100% money back guarantee within 90 days of purchase. If it's been longer than 90 days, we will be happy to credit your Family Herbal Co. account with the cost of your return.

For additional questions about our return policy, please email us at returns{at}familyherbalco.com.

Wholesale Return Policy

Please note that bulk wholesale orders are not eligible for returns, replacements, exchanges or refunds unless the product was damaged in transit. If for any reason you feel that there is a quality issue with your bulk order, we ask that you notify our wholesale team by submitting a request within 10 days of delivery and send a small sample back for testing.

For additional questions, please contact us at wholesale{at}familyherbalco.com.

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