Your privacy is of utmost importance to us. The Family Herbal Company, LLC does not sell, trade, or otherwise disclose email lists or other information of commenters or users to third parties without your explicit permission. We may use information provided by yourself, through comments or our email subscription service, to better your experience on the website through gathering of information provided by yourself such as name and email address, based solely on the purpose of providing you with personalized content for a more enjoyable experience through the website.


All correspondence and documents provided will be treated as confidential, unless consent has been granted by both parties involved.


We collect personally identifiable information, like names, postal addresses, email addresses, etc., when
voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Visitor comments may be checked through an automated spam detection service.


The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use cookies with to better understand the visitors who are coming to our site in order to improve our customer experience.

We use Google Analytics, you can view Google’s privacy policy here. If you would like to opt out of Google Analytics data collection, you may do so here.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your information with

If you fill out and submit a contact request form or subscribe for email updates form. We collect your name, email address, as well as your IP Address. This information is connected with our email subscription service (currently Active Campaign) who securely stores your information so that we are able to improve your experience with our shop and be able to provide you with products and services tailored to your history of interaction with our site and email engagement.

Visitor comments may be checked through an automated spam detection service.

Email Subscription Service

If you subscribe to receive email updates from The Family Herbal Co., you may receive emails periodically to let you know of new products, sales, blog posts, contests or other events. Periodically, a sponsor or supporter of The Family Apothecary or other company might provide a special offer to readers, and The Family Herbal Co. may keep you up to date or send you an email notifying you of an offer or promotion. Please note that your email address or other contact information will not be passed on directly to sponsors or anyone else for that matter. You always have the opportunity to select whether or not to continue to receive any of our communications.

Please review ActiveCampaign's Terms of Service here. You can also download the Data Processing Addendum agreement with The Family Herbal Company, LLC here.


The Family Herbal Company, LLC accepts PayPal and Credit Cards for purchases. Your credit card and/or banking information is never stored on our website, we use PayPal and/or Square to securely process transactions and are never in possession of your credit card or bank information.

What Rights YOU Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

COMMITMENT TO DATA SECURITY: How we protect your data

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

What data breach procedures we have in place

We have measures in place to avoid breaches of data and personal information, including secure passcodes for back-end logins, anti-spam and anti-fraud software. In the event that we have a breach of data through our website or a third-party processor, we will notify you of the situation as soon as we become aware of the issue and alert you as to what information may have potentially been compromised.


If you have any questions, concerns, or comments about our privacy policy you may contact us by email at the following address:

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Should you have any questions, comments, or concerns about any of the information provided here, please feel free to contact us. Before using any page on this site, please also review the Terms of Service & Affiliate Disclosure. Accessing indicates acceptance of these policies.